Deliverable Services that are Standard to our Practice
The Burge Company, of Houston, Texas, calls these the “nine client deliverables”. A list of nine items clients can expect to receive consistently, without fail.
1. An annual update of the clients Financial Road Map® is completed. This update focuses on values, goals, and benchmarking progress.
2. Annual update of an Implementation Action Plan. This plan summarizes the financial plan into a simple chronological list of action items and monitors the progress toward completing each item. Everything is summarized into several concise repeatable progress reports for future review.
3. Every four months, a progress meeting is set for delivery of progress reports, which summarizes assets and the progress made toward expressed goals and investment decisions plus other goals related to achieving financial independence. A project Gantt Report is used to track goals and their progress to completion.
4. Twice-annual discussions of “the big picture,” which cover the financial situation and review the Implementation Plan.
5. Monthly, quarterly and annual income tax planning to minimize taxes and forestall any surprises in April. This requires ongoing communication with the client and their CPA concerning investment decisions, distributions and the potential impact on taxes paid. In addition to client progress meetings, when appropriate, additional meetings are held with the client and their CPA together for updates on investment decisions and progress concerning tax implications.
6. Bi-decade review of estate plan (once every five years). Assistance securing a qualified estate attorney to assist in this process who I feel meets the interest of my clients.
7. Ongoing attention to milestones/goals and game plan for the accomplishment of the goals, annually updating plans when the comprehensive financial plan is updated. This is a continual process and requires constant attention to provide pro-active anticipation of client needs for new and changing goals and objectives.
8. Assistance in securing competent tax advice from a tax professional CPA for annual tax returns.
9. As-needed assistance with cash and debt management.
In addition to enumerating these, The Burge Company has delineated every detail and created a delivery plan to assure there are no gaps in each service.
By knowing every client receives all nine of these deliverables puts The Burge Company is in a prime position when presenting fees. We don’t have to justify the figure; the work does that for us. New people come by word of mouth, so referring clients validate fees by raving about the service they are getting.